Menu
Institutional Code of Conduct
- No action will be taken by financial aid staff that is for their personal benefit or could be perceived to be a conflict of interest.
- Employees within the financial aid office will not award aid to themselves or their immediate family members. Staff will reserve this task to an institutionally designated person, to avoid the appearance of a conflict of interest.
- The preferred lender list is compiled without prejudice and for the sole benefit of the students attending the institution. The information included about lenders and loan terms will be transparent, complete, and accurate. The complete process through which preferred lenders are selected will be fully and publically disclosed. Borrowers will not be auto-assigned to any particular lender.
- A borrower’s choice of a lender will not be denied, impeded, or unnecessarily delayed by the institution, even if that lender is not included on the institution’s preferred lender list.
- No amount of cash, gift, or benefit in excess of a de minimis amount shall be accepted by a financial aid staff member from any financial aid applicant (or his/her family), or from any entity doing business with or seeking to do business with the institution (including service on advisory committees or boards beyond reimbursement for reasonable expenses directly associated with such service).
- Information provided by the financial aid office is accurate, unbiased, and does not reflect preference arising from actual or potential personal gain.
- NDNU financial aid offer and/or other institutionally provided materials include the following:
- A breakdown of individual components of NDNU’s Cost of Attendance, designating all potential billable charges
- Clear identification and proper grouping of each type of aid offered indicating whether the aid is a grant/scholarship, loan, or work program
- Standard terminology and definitions
- Renewal requirements for each aid type being offered as well as next steps and financial aid office contact information
- All required consumer information is displayed in a prominent location on NDNU web site(s) and in any printed materials, easily identified and found, and labeled as “Consumer Information.”
- Financial aid staff will disclose to NDNU any involvement, interest in, or potential conflict of interest with any entity with which NDNU has a business relationship.