Facilities
All request forms can be found online online at : https://maintenance.facilitron.com/anonymous/ndnu/newworkorder
We suggest that you save this link for easy access.
When filling out the form please select a purpose, below is a description of each one. Please do not attempt to fix a facilities maintenance issue or move furniture/ items. Please do not store any hazardous items (I.E., hot plates, chemicals, candles) We must ensure that we all follow all OSHA regulations, ADA, and fire codes. If you move items around and we receive a fine during the annual fire inspection, the fine will be charged to your department. We complete work orders in order that they are received unless there is a safety or emergency issue.
Maintenance request
Use for any plumbing, electrical, building repairs, hanging pictures or pest problems.
Custodial Request
Use for cleaning or moving furniture or boxes. Facilities will schedule a time and date based on custodial availability unless it is a safety hazard that needs to be addressed.
Please note that our custodial team only cleans individual offices upon request. Everyone is responsible for emptying their trash and recycling if they are in a private office. There are large trash receptacles located throughout the building and outside in which you may empty your trash. The main trash, recycling and compost bins are located behind St. Mary’s.
Key Request
Use this form to order keys. Key requests take at least 1 week before they are available for pickup. Once your key request is received you will be sent a PDF key request form for you and your supervisor to sign. Once you have all the signatures, please send the PDF to the Director of Facilities. You will be notified when your key is ready to be picked up from SM110 unless other arrangements have been made. Please save the PDF for future needs, so you can skip the Facilitron request.
Event Request
To reserve event space please reserve on Facilitron. Either your admin or EA should be signed up to reserve spaces. If you have any questions regarding reservations, please reach out to the Conference Services Director at dsargent@ndnu.edu. Once your request is approved please send the layout to jroth@ndnu.edu.
Please submit a request and layout no later than 2 weeks before the event. If the request is sent later than 2 weeks, the request may not be completed depending on Facilities schedule. If you need the layout sheet, please email jroth@ndnu.edu
Public Safety
Building Hours and Access:
All buildings will be unlocked at 7AM and locked at 10:45PM unless scheduled for an additional time. If a building is locked and you need access, please call Public Safety at 650-504-0656. Please note that we have security guard on site they will get to you as fast as they can. To access the building, you are required to sign a building log with your name, date, signature and location. If you require access to a building or office that is where your office is located, please emailjroth@ndnu.edu in advance to make sure the building is open. Facilities has many projects, and our top priority is safety. If you have a private office, we recommend that you lock it when you are not present, NDNU is not responsible for your personal items.
Parking Pass:
Please have a parking pass visible on dashboard. If you need a parking pass, they are available at the Public Safety Office. Be prepared to show proof of vehicle registration and a valid driver’s license. If there is no one in the Public Safety office, please call 650-504-0656 for assistance. Vehicles that do not have parking passes that have been on campus for over 24 hours are at risk of being towed at the owner’s expense. If you are leaving your vehicle on site overnight, please email safety@ndnu.edu
Emergency Guide Information
Please review the link below for our emergency guide information
https://www.ndnu.edu/wp-content/uploads/emergency-response- guide_mardh_2023.pdf